2019 Map Update now available online

[Joeygt]

It’s obvious after listening to you guys, that there are updates available here in oz. I don’t know why my dealer said that I have the latest version, since I bought my car back in August ‘18. Is it because they’re not aware that there is an update? or were they just too lazy to install it?

 

[ShannonC]

It’s obvious after listening to you guys, that there are updates available here in oz. I don’t know why my dealer said that I have the latest version, since I bought my car back in August ‘18. Is it because they’re not aware that there is an update? or were they just too lazy to install it?

Probably both. An hour of their time for no income.

 

[AV8R]

I had my car at the dealership yesterday to replace the AV module. I asked about the satnav update, and they said “we’ll check for any new updates”.
When I picked my car up, I asked if they updated my satnav and they said that I already have the latest version available.
I bought my car in late August 2018, and have never update my satnav.

Tell them to look at again latest is 12.47

 

[AV8R]

It’s obvious after listening to you guys, that there are updates available here in oz. I don’t know why my dealer said that I have the latest version, since I bought my car back in August ‘18. Is it because they’re not aware that there is an update? or were they just too lazy to install it?

They have not checked mn update

 

[Joeygt]

Probably both. An hour of their time for no income.

Truth be told, I don’t really use the sat nav that much...... I will probably wait until my 20k service to do it.

 

[Ozstung]

So the dealer updated mine last year and when I try and register on the site, its not letting me as my Vin# is already registered.

That sux……..

That's the same as me.

 

[Ozstung]

It’s obvious after listening to you guys, that there are updates available here in oz. I don’t know why my dealer said that I have the latest version, since I bought my car back in August ‘18. Is it because they’re not aware that there is an update? or were they just too lazy to install it?

Your dealer is the same as mine and @Stinger GT SS . They told me it would cost, I said no it doesn't so go off and do it. That was in December 2018. Going to get the update next visit as they have my details and that stopped me doing my upgrade at home.

 

[Joeygt]

Your dealer is the same as mine and @Stinger GT SS . They told me it would cost, I said no it doesn't so go off and do it. That was in December 2018. Going to get the update next visit as they have my details and that stopped me doing my upgrade at home.

To me it's a matter of principal, but it looks like I might have to do it myself. What's that old saying? " if you want something done right..........

 

[Sime]

I tried to register for the updates online, went through the process, VIN number etc, told me to wait for a confirmation email that never showed up, not in junk mail either. Now I can’t re-register my vin number even to try again.

 

[Terra]

I will be contacting my dealer tomorrow to have my vin taken off there map update system so I can register or they can update my SD card when I turn up.

Lets see what happens.....

 

[PxbVic]

I tried to register for the updates online, went through the process, VIN number etc, told me to wait for a confirmation email that never showed up, not in junk mail either. Now I can’t re-register my vin number even to try again.

Hi Sime,

Not true, I originally typed my email address incorrectly and never replied to the email validation, it took 2 days and the email validation expires and you can attempt to register again. Give it a try the registration process stated this behavour.

It's different if a dealer has registered your VIN number you will need to get the dealer to do whatever to release it, so you can register it as a user.
Or call Web Site Customer Service on 131542 Monday to Friday 8am to 6pm.

How long do you get map updates for? Well apparently I get them for the life of the vehicle.

 

[PxbVic]

To me it's a matter of principal, but it looks like I might have to do it myself. What's that old saying? " if you want something done right..........

So what version do you have?
It should be AUS.12.47.51.632.001.2 (V12.0)
You said they replaced your AV unit 2019 Map Update now available online, it may have had the update.

 

[Sime]

Hi Sime,

Not true, I originally typed my email address incorrectly and never replied to the email validation, it took 2 days and the email validation expires and you can attempt to register again. Give it a try the registration process stated this behavour.

It's different if a dealer has registered your VIN number you will need to get the dealer to do whatever to release it, so you can register it as a user.
Or call Web Site Customer Service on 131542 Monday to Friday 8am to 6pm.

How long do you get map updates for? Well apparently I get them for the life of the vehicle.

View attachment 25019

I’ve been trying, keeps telling me my email is already registered and when I try another email, it tells me the VIN is already registered. It also told me if I don’t reply to the confirmation email it’ll be canceled in 24hrs. That was on Friday morning, it’s sunday arvo now and still can’t re-register.

 

[ShannonC]

Just call the help lline on Monday.

 

[Joeygt]

So what version do you have?
It should be AUS.12.47.51.632.001.2 (V12.0)
You said they replaced your AV unit 2019 Map Update now available online, it may have had the update.

I just checked........ I guess I do have the latest version.
The bloke I spoke to behind counter said they didn’t upgrade it because I already had the latest version. I guess you’re right in that when they replaced the AV module, that that would have updated it with the latest version.
I don’t really notice much difference from the old one though.

 

[Stinger GT SS]

I just checked........ I guess I do have the latest version.
The bloke I spoke to behind counter said they didn’t upgrade it because I already had the latest version. I guess you’re right in that when they replaced the AV module, that that would have updated it with the latest version.
I don’t really notice much difference from the old one though.

Most sat nav updates are usually only subtle, new roads added & any other changes applicable to day to day road use etc.

 

[AdamNZ]

I didn't get a confirmation email from the site, and when I tried again the next day it said my email wasn't available, so I tried logging in with my original details and it worked fine.

 

[Sime]

I didn't get a confirmation email from the site, and when I tried again the next day it said my email wasn't available, so I tried logging in with my original details and it worked fine.

I’ve tried that and it didn’t work.

 

[AdamNZ]

Do you have a MY18 or MY19? I have the update for a MY19 and could put it up somewhere for download.

 

[PxbVic]

I’ve tried that and it didn’t work.

So wait be patient, and on Tuesday it should be cleared again. Worked for me after 2 days.