Anyone use Shark Racing?

[BigPlum]

I tried searching but couldn't find anything specific regarding reviews of this site. Anyone use them and have an opinion?

Thanks!

 

[Hockster]

I've ordered LED bulbs from them on three different occasions. First time the bulbs were out of stock and communication was poor. Took a few weeks to ship but once Shark got the stock in I received the usual tracking info. Next two times everything was perfect. Being small items though they shipped via seacan on a ship.

 

[Stinger GT SS]

I’ve ordered twice from them, purchased the Stainless Steel Trunk Trim & Carbon Fibre look Engine Cover & I had no problems with dealing with them or the items they supplied.

 

[NikQ]

I just purchased a proximity auto lock/unlock module. Their support is non-existent when I encourage difficulties on the installation. And it got worse, as my module wasn't working as it supposed to. I tried asking for help to troubleshooting, all they say and imply is they had tested the module before shipping and it's my problem that it's not working. I then tried asking for a replacement, they asked me to buy USD300 worth of stuffs from them before they ship me one. I counter proposed USD200 but they won't barged. Even asking for a refund was difficult as they didn't provide me a ship to address and contact and based on their invoice I got when the shipped the module to me, it's just USD80 instead of USD99 when I paid for it. Considering the honesty, way of conducting business, support level and quality, I decided against buying more from them and the shipping cost to return the module is just not worth it. I won't suggest anyone to get from them, unless you are in their vicinity to get face to face support. You will be better off spending your money elsewhere for a better quality product and support.

 

[Andr3Stacks]

Communication and support is terrible there. Wouldnt recommend

 

[Hawk853]

I just purchased a proximity auto lock/unlock module. Their support is non-existent when I encourage difficulties on the installation. And it got worse, as my module wasn't working as it supposed to. I tried asking for help to troubleshooting, all they say and imply is they had tested the module before shipping and it's my problem that it's not working. I then tried asking for a replacement, they asked me to buy USD300 worth of stuffs from them before they ship me one. I counter proposed USD200 but they won't barged. Even asking for a refund was difficult as they didn't provide me a ship to address and contact and based on their invoice I got when the shipped the module to me, it's just USD80 instead of USD99 when I paid for it. Considering the honesty, way of conducting business, support level and quality, I decided against buying more from them and the shipping cost to return the module is just not worth it. I won't suggest anyone to get from them, unless you are in their vicinity to get face to face support. You will be better off spending your money elsewhere for a better quality product and support.

You’d likely win a dispute with emails like that from them.

 

[turboAWD]

Pretty sure lots of people have said "never again" with regards to Shark..

 

[white03]

well I'm on the other side. I've ordered an axle back exhaust and a Zest aero kit from them, total about $2,000. While I'll admit their communication is slow (but they will communicate if approached decently) and shipping can be slow (both parts had to come from Korea and took a few months), none the less all the parts came in eventually. I would order from them again, not expecting a lot of conversation and giving them an abundance of time to get me whatever I ordered

 

[NikQ]

well I'm on the other side. I've ordered an axle back exhaust and a Zest aero kit from them, total about $2,000. While I'll admit their communication is slow (but they will communicate if approached decently) and shipping can be slow (both parts had to come from Korea and took a few months), none the less all the parts came in eventually. I would order from them again, not expecting a lot of conversation and giving them an abundance of time to get me whatever I ordered

No offence. I meant that their support is just not there when I need it. If what I ordered are not faulty, it's just slow communications and shipping. It's only when I had problem with the module that I found out the hard way that their support is not there just as when I needed it the most. Guess it's just my luck on getting a faulty module.

 

[Kamauxx]

Pretty sure lots of people have said "never again" with regards to Shark..

This is a different shark. Import Shark is the one that has burned hundreds of ppl across many platforms and dozens of forums.

 

[rukiro]

I have ordered a few items from Shark Racing. Overall, the quality was decent, but shipping took a while and communication was spotty at best. They do have some unique parts that are hard to find elsewhere, but be prepared for a bit of a wait. I would say if you are in no rush and can deal with the occasional communication hiccup, it’s worth a shot. Just manage your expectations on delivery times. Ride with responsibility.

 

[socalvn]

Good experience for me a couple of times and good communication just remember different time zones and international shipping

 

[BIG-D]

I'm keen on one of those pulleys for the water pump but at the moment they are only anodised red with no other option.

 

[djerickd]

I got an order in now and have ordered in the past. no issues.