Rattling, Creaking & Interior Noises - Formal Cases with Kia Corporate

[alexia.x]

Hi everyone

Firstly I'd like to thank the creators of this forum and members for their contribution. I've been a quiet but active member for the past year and half, have leveraged a lot of great information on here, and wanted to contribute to this forum in a constructive manner.

After searching this forum I found that a whole lot of us have issues with interior rattles, creaking and noises with car that in some countries costs over $50K. I have absolutely loved my 2018 GT2 limited since taking delivery of it here in Toronto. However I think it is unacceptable that a car of this caliber and price has noise issues that a cheap rental cars I've driven like a Malibu, Focus, or Corolla frankly don't have.

This is not related to Rear Hatch TSB, as I have got that service done a while back, shortly after taking delivery of the Vehicle.

Filing Formal Cases with Kia Corporate
Today I followed up on an earlier sunroof rattle issue I filed a while back with Kia Canada. To this day the issue exists.

As of about 1 month ago, I am hearing an incredibly load rattling noise from the interior passenger side of the vehicle. Very similar to that as Described by @Nick666 and @HPR Stinger over in another thread.

I wanted use this thread as means for us to formally file cases with Kia Corporate of our respective countries, and keep track of the progress and (hopefully) resolution to these unacceptable issues.

After filing another case today - I am going back to my local dealer to follow up and see what occurs and will update this thread with my results.

I would welcome anyone else to share their interior noise related issues and cases here in hopes that enough numbers will get Kia to do a formal TSB or recall if required.

I thought I was the only one having this issue. Just hit 32k miles on my 2018 GT2, started hearing it around 30k miles- had a feeling it might have something to do with the headliner/pano sunroof. The rattle gets much louder when I have the A/C fan speed higher.

Someone I know had a 2016 BMW 5 series GT and had the same issue around the same mileage where the material around the pano sunroof was sinking and wasn't supporting the glass.

 

[Dsan1993]

I've had issues with not only my sunroof creaking but also my headliner. I've found DIY solutions but agree that this is unacceptable for a car that cost 50k. For the sunroof rattle I simply placed to pieces of rubber on the spot where the footings of the sunroof glass come down and sit on. For the headliner rattle I bought thin foam sheets from Michael's, unscrewed the oh shit handles on both sides so you can pull the headliner down just enough to slide the foam sheets in. I used your typical trim tool to help get the foam in. Then rescrewed the oh shit handles. I still had minor creaking but that was fixed with again another small strip of foam right along the edge of the sunroof opening in between the headliner and the roof.

Hope this helps others. I avoid going to the dealership for anything other than warranty work. Find a Mechanic you can trust that'll take the time to get to know your vehicle. You won't find that at most dealerships.

Can you please post pics of where you inserted the foam please?

 

[95oRANGEcRUSH]

Can you please post pics of where you inserted the foam please?

See here:

Creaking/Popping noises from above. help!

I remedied the same noise by using felt tape on the grab handle backing, not grease. Hasn’t come back. It is not a difficult DIY. Wrap the ends in 1-2 loops of felt tape and reassemble. Did this before Christmas and noise hasn’t come back. the tape the service advisor was referring to is on the...

stingerforum.org

 

[Dsan1993]

Thank you. I should have been more specific. I'm not having an issue with the grab handles. When I turn over dips I get creaking flexing sound from the sunroof. The other user said he remedied that with foam straps he bought at Michael's and I was interested in that remedy.

 

[BuckeyeSVT]

I had a similar issue, however it was more of a creak when driving. You could get it to do it if you started the car and turned the steering wheel lock to lock ( L to R ). A KIA field service rep came out and diagnosed the issue after ripping out the headliner and sunroof assembly. Here it turns out there was spot welds in the roof/windshield/A Pillar area that weren't penetrated through. Since it's not technically a safety issue they used a center punch and peened the welds to make them tighter (take the slack out, it's not attaching them though). Since they did that, aside from the doors the car is quiet for what I would consider a sport sedan.