Good Koons Kia Woodbridge Good and Bad

DT88

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My experience started bad and ended good. I started with a heavy accent older Russian lady who had a very difficult time just listening to what I wanted. I reached out to the dealership and simply asked for a salesperson. I got Tamara and at first I could barely understand her English but I tried to work through it because it seemed she was trying her best. I told her I saw a Stinger GT (not 1 or 2) in all red. No glass top since it was a regular GT. I saw it was priced at an unbelievably $30,500K after I qualified for basically rebates where MSRP was $40,500K. I told Tamara, “I can be there tomorrow to look at and probably purchase that Red GT.” The next day comes and the car literally had DISAPPEARED from the website. I call and can’t get ahold of Tamara and then email her and still, nothing. She knew I was to meet her later so I went in as planned looking for the car before she even knew it was there and I confirmed the car had sold the night before. That was never communicated to me and I was pissed at that point. I could have avoided making the trip but unbeknownst to me, there was a GT1 with all the bells and whistles and I ended up really being glad that I found a Red GT1 with black leather interior. When Tamara finally met with me and we looked at the GT1 I asked what the best price was. She sat me down with the British speaking fuckhead that pretended he was glad I was there but he was an uptight prick that would have been better suited to work at a Mercedes or Porsche dealership. Anyways lol, the dude told me “oh because of the VIN and the color you can’t finance with Kia and get an extra $2000 off like a white or a black one. I laughed and said, that’s the silliest thing I’ve ever heard and he blamed Kia saying it was their fault. I said I don’t care who’s fault it is I’m not paying that much so I said drop the destination charge and I’ll buy it, or I will be heading back home with my truck I brought in to trade. He wouldn’t budge. I drove home and wrote an email to the GM. Got an email the next day from Jay the GM and he said they would honor my request because Kia approved it haha. Anyways I went back but said in no way would I work with Tamara or the British Fuckhead. I got Jonathan Hernandez and he was top notch. The finance guy also gave me a good price on warranty protection extended out to 125k for the whole car too. At the end of the day I ended up getting top trade for my truck and $37,982 for my GT1 and at $49,9K MSRP I felt pleased with the result.
 
Did you happen to get a card from Jonathon? I tried sending emails to the address picked up on their site and it doesn't work. I is making me lean heavily towards avoiding this place all together.

They're the only ones in the area with the ceramic silver, but with all the headaches I've been seeing there I might go to Ourisman where I test drove and the salesman seemed good enough.
 
Did you happen to get a card from Jonathon? I tried sending emails to the address picked up on their site and it doesn't work. I is making me lean heavily towards avoiding this place all together.

They're the only ones in the area with the ceramic silver, but with all the headaches I've been seeing there I might go to Ourisman where I test drove and the salesman seemed good enough.

they lack in the communication department heavily! I would check out other places. If I could do it all over again I probably wouldn’t have bought one until I moved back to Idaho. Much better quality EVERYTHING in that state when it comes to communication and customer service. East coast is full of a**holes lol.
 
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they lack in the communication department heavily! I would check out other places. If I could do it all over again I probably wouldn’t have bought one until I moved back to Idaho. Much better quality EVERYTHING in that state when it comes to communication and customer service. East coast is full of a**holes lol.

Thanks. I think I'm gonna just gonna email the guy at Ourisman. He seemed good enough. My mom wanted to look at the Telluride, so I took her along as how salesman treat her is always a good test of how they'll be.

And I hear ya. My dad is from Montana, so I've been in that area a number of times and the people are so much more pleasant. Being from DC it's always like "Wait you're helpful for no reason? What is going on here?" haha
 
Thanks. I think I'm gonna just gonna email the guy at Ourisman. He seemed good enough. My mom wanted to look at the Telluride, so I took her along as how salesman treat her is always a good test of how they'll be.

And I hear ya. My dad is from Montana, so I've been in that area a number of times and the people are so much more pleasant. Being from DC it's always like "Wait you're helpful for no reason? What is going on here?" haha
How did this go? I'm hoping the experience was good.
 
From interior to exterior to high performance - everything you need for your Stinger awaits you...
I see many folks here mentioned Browns but I don't see a post about the dealership experience there since February 2019.

Would you recommend working with them? Any specific sales person and manager that you'd recommend working with, or avoiding?
 
How did this go? I'm hoping the experience was good.
I got one in Panthera Metal w/ grey interior (which I didn't know was possible) from Ourisman on the 15th. Overall it was a good experience, was out the door in 2ish hours. There weren't any games, the price on their site was what they offered and I felt that it was a fair price. I dealt with Gary Schuler.
 
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