Kia quality, two words that should never be used together.

[Janguli]

I purchased a brand new 2020 GT1 in Obsidian Black. On the test drive I noticed a small bubble on the dash, I was told it will still be fixed, one month in and still nothing is scheduled. The day after I drove home I noticed some odd milky bluish spots in the paint if viewed in certain light, on closer inspection these spots are on nearly every panel including the sunroof (which is not even painted). The solution is to have some local place repaint the effected areas. . . The image is of the sunroof but the spots on the actual paint appear the same.

I was aware that in the past there were problems with rattles with the hatchback, one would think they would actually fix this problem. Spoiler, they did not. Using some tape with foam on one side I found the spot and eliminated the problem, though it looks like some trailer park solution. The solution to fix the sunroof will be to replace it, I would not be surprised if this becomes a rattling problem too as they have a history with that issue as well.

In summary I regret buying this POS. I will never buy another Kia and will make sure anyone thinking about buying such a piece of trash knows better.

 

[MerlintheMad]

Looks like something got ON your car before you took possession of it. Try finding a cleaner that works and don't be afraid to buff it too. If the same blue marks are on the glass this is obviously not a paint defect or any defect at all.

A small bubble in the dash? Well, well. A picture is worth a thousand words.

What in the world is "Obsidian" Black?

So, you're just waiting for your sunroof to start "serenading" you? You do know the aphorism that says something about life living up to your expectations? Borrowing trouble, is the short version.

A POS that isn't perfect must run pretty great though, huh? You said nothing about the joy of the drive, only cosmetic faults that aren't even biggies.

Welcome to the forum.

 

[Janguli]

It is under the clear coat, according to the dealer and the repair shop.

I deeply apologize, Aurora black.

I truly hope the sunroof remains quiet, I just find it pathetic this is the level of quality control coming out of them.

If I simply wanted a car that was fun to drive and didn't care what it looked like there were other options for less money.

I have a pic of the bubble and about 40 others of the paint job, it seems rather clear you are just a fanboy and will defend this company for god knows what reason.

 

[eflyguy]

Four Kias and about 200,000 combined miles since ~2010, no such issues here. No rattles or creaks in my Stinger, and I beat on it - but there's no denying many have had issues. I'd probably be unhappy if I was one of them.

 

[ShannonC]

It is under the clear coat, according to the dealer and the repair shop.

I deeply apologize, Aurora black.

I truly hope the sunroof remains quiet, I just find it pathetic this is the level of quality control coming out of them.

If I simply wanted a car that was fun to drive and didn't care what it looked like there were other options for less money.

I have a pic of the bubble and about 40 others of the paint job, it seems rather clear you are just a fanboy and will defend this company for god knows what reason.

Sorry to hear about your issues but that's where warranty will step in if the paint is defective. You state the same spots are on the sunroof but dealer and repairer say it's under the clear coat....how can that be?
Did you do a proper inspection prior to delivery?

 

[falanger]

Sorry but it's impossible to take you seriously since your level of pisstivity just doesn't match the so-called problems you shared. At the rate you're going you'll likely need medical attention when you experience an actual mechanical issue.

If you noticed the "small bubble" before taking delivery, why did you take delivery? Why not make them fix it BEFORE you signed or get another one altogether? Actually don't answer, it was largely rhetorical, I don't care about you, just wanted to share how ridiculous you sound; shit happens with cars and any other product touched by humans, so it's inane to write off an entire brand as trash over small, easily-fixable issues.

 

[westcoastGT]

the paint issue response from your dealer sounds like BS , ie it's on the sunroof too ? This isn't a factory issue , it happened at the dealer likely ..............feel for you but sounds like you have some skin in the blame game too ( pre delivery inspection) ..............................Just saying !

 

[Buzzrush]

The fact that you accepted delivery of a brand new car knowing FULL WELL it had a defect (bubble in the dash) destroys your credibility. Only an idiot would do that..sorry but it's true. As far as the paint issue goes...

 

[Nuthadey]

You said nothing about the joy of the drive, only cosmetic faults that aren't even biggies.

That's a strange position for any normal person to take. You try too hard to brush off ppls issues. If my brand new car had a host of "only cosmetic faults" I'd be more than pissed too, and the "joy to drive" wouldn't erase that from my mind.

I think sometimes you should just shut up and let people vent. He didn't ask you to tell him how minimal you believe his issues are. Stop trying to invalidate people's issues. On the topic of Kia quality your opinions are moot anyway. You're the guy that could watch an engine fall out of fresh off the boat Stinger and remark "Kia's new weight reduction should make the Stinger faster."

 

[Nuthadey]

It is under the clear coat, according to the dealer and the repair shop.

I deeply apologize, Aurora black.

I truly hope the sunroof remains quiet, I just find it pathetic this is the level of quality control coming out of them.

If I simply wanted a car that was fun to drive and didn't care what it looked like there were other options for less money.

I have a pic of the bubble and about 40 others of the paint job, it seems rather clear you are just a fanboy and will defend this company for god knows what reason.

Have you tried calling that Stinger premium number? I don't know if it's still live but they helped me out a couple of years ago. Otherwise, if the dealership is unwilling to help you it might be time to start bombarding them with negative reviews throughout the internet. Maybe that will get their attention.

 

[Luc]

So based on your sample size of 1 (yourself) you've decided to write off the entire brand and product offerings despite the fact that they have been beating the other luxury cars in JD Power and Kelly Blue Book (in the US), and other such comparative tools in the UK, Europe, Middle East, and Australia?

Given that you've taken the time and trouble to make a profile and post here, did you not look at common complaints, niggles and issues on a car that's been on the market for 2+ years (which it seems you did) and then look for those in the car BEFORE you took delivery?

Don't get me wrong, it sucks to have these minor, cosmetic issues, especially since the car isn't cheap (but is a steal for what it offers); but then to bash the whole car and brand speaks volumes. Do what you want with your 'POS', it's foolish to come crying here for sympathy because you didn't do your due diligence.

Oh, and yes, it will be covered under warranty, and yes perhaps it will take time but again that isn't news; however I doubt anyone would want to willingly and wholeheartedly help you based on your attitude.

 

[Flameangel]

Was your car sitting in a yard for a while ? could it be calcium deposits ? this happened to mine, it got paint correction and protection. Still needs detailing around the bottom front windscreen where there is still some calcium deposits.But functionally the car runs well and I love it.
Our family have owned different cars over the years, last eight years owned Kia's and never had an issue with any of them, my hubby's Cerato hatch has done 200,000 kms with no problems at all. In terms of reliability they have proven better than previous cars we have owned.
You sound dissillusioned, I don't blame you, surely the warranty will cover it ?
No car is perfect, and it is harsh to tarnish all Kia's as not " good quality " and bag the Kia brand when your experience is with " one vehicle "
Every car brand will get it's intake of " Lemons " unfortunately. Although your problems sound cosmetic I would think easily remedied. It pays to scrutinise the car before taking possession from the dealership, we walked away from my first Stinger as it was less that show room condition( scratches& swirl marks in paint ) and had a hole in the rubber of the sunroof, no way were we happy in taking a car like that so we demanded another new car, they got one from interstate.
Here in Australia, Kia out of only a few is doing well, with it's sales in the positive rather than negative percent. In reliability it is matching some of the well known Japanese brands.

 

[runner1]

My edge titanium has wicked panoramic roof noise when it’s cold, I actually have a micro fibre towel between the glass and wind deflector to quiet it, replaced the power transfer seal 3 times in 100,000 miles, it’s a great damn car. My mkz rattled so bad ( another great driving car)I traded it in on a Honda knowing their quality it good.....I spend 4 days chasing rattles the dealer couldn’t find( again a tremendous car around town and great highway car). My gt2 is pretty damn quiet...the few rattles that I found (I find all of them, it’s my disease) were fixed with a little two sided tape. The paint went from dealer to detail for paint correction and ceramic coat. The paint gets noticed (black) all the time for its brilliance. Nothing is perfect....nothing, but you can proactively make it fantastic.

 

[nhcowboy28]

That's a strange position for any normal person to take. You try too hard to brush off ppls issues. If my brand new car had a host of "only cosmetic faults" I'd be more than pissed too, and the "joy to drive" wouldn't erase that from my mind.

I think sometimes you should just shut up and let people vent. He didn't ask you to tell him how minimal you believe his issues are. Stop trying to invalidate people's issues. On the topic of Kia quality your opinions are moot anyway. You're the guy that could watch an engine fall out of fresh off the boat Stinger and remark "Kia's new weight reduction should make the Stinger faster."

You forget.... he posts for the sake of posting. Mr 10,000 quality posts club.

 

[Gtecko]

Well that thread is going the other way now lol

 

[Nuthadey]

Nothing is perfect....nothing, but you can proactively make it fantastic.

But should the buyer have to repair his new car to make it so?

You forget.... he posts for the sake of posting. Mr 10,000 quality posts club.

Yea, he's a spammer with a posting addiction that has no idea how NOT to reply to posts, even the ones where he clearly has no idea what he's talking about or has nothing to add. No matter the situation he'll get his name in there.

Was your car sitting in a yard for a while ? could it be calcium deposits ? this happened to mine, it got paint correction and protection. Still needs detailing around the bottom front windscreen where there is still some calcium deposits.But functionally the car runs well and I love it.
Our family have owned different cars over the years, last eight years owned Kia's and never had an issue with any of them, my hubby's Cerato hatch has done 200,000 kms with no problems at all. In terms of reliability they have proven better than previous cars we have owned.
You sound dissillusioned, I don't blame you, surely the warranty will cover it ?
No car is perfect, and it is harsh to tarnish all Kia's as not " good quality " and bag the Kia brand when your experience is with " one vehicle "
Every car brand will get it's intake of " Lemons " unfortunately. Although your problems sound cosmetic I would think easily remedied. It pays to scrutinise the car before taking possession from the dealership, we walked away from my first Stinger as it was less that show room condition( scratches& swirl marks in paint ) and had a hole in the rubber of the sunroof, no way were we happy in taking a car like that so we demanded another new car, they got one from interstate.
Here in Australia, Kia out of only a few is doing well, with it's sales in the positive rather than negative percent. In reliability it is matching some of the well known Japanese brands.

Some issues won't be noticed during initial delivery or test drives. For example I didn't realize how effd up my cruise control is until my drive home. I suppose I could have used the cruise control during the test drive but I didn't think it was a potential problem area. I also didn't notice or didn't have the hatch rattle until a few weeks after bringing the car home. And come to think of it there's no excuse for Kia to still be shipping cars with rattles that were identified and TSBd in the first few months of the first U.S. model year. No 2020 Stingers should have hatch rattles that Kia has been aware of since late 2017.

I may be in the minority but I believe his anger is warranted. Maybe he shouldn't direct it at the entire Kia/Stinger lineup but if I were in his shoes my Stinger honeymoon phase would certainly be over.

 

[Flameangel]

But should the buyer have to repair his new car to make it so?



Yea, he's a spammer with a posting addiction that has no idea how NOT to reply to posts, even the ones where he clearly has no idea what he's talking about or has nothing to add. No matter the situation he'll get his name in there.



Some issues won't be noticed during initial delivery or test drives. For example I didn't realize how effd up my cruise control is until my drive home. I suppose I could have used the cruise control during the test drive but I didn't think it was a potential problem area. I also didn't notice or didn't have the hatch rattle until a few weeks after bringing the car home. And come to think of it there's no excuse for Kia to still be shipping cars with rattles that were identified and TSBd in the first few months of the first U.S. model year. No 2020 Stingers should have hatch rattles that Kia has been aware of since late 2017.

I may be in the minority but I believe his anger is warranted. Maybe he shouldn't direct it at the entire Kia/Stinger lineup but if I were in his shoes my Stinger honeymoon phase would certainly be over.

I agree with what you are saying, he has a right to be angry. I'm not dismissing his issues with his car, when you buy any car brand new you have an " expectation " when it doesn't live up to that you feel disappointment and anger, I walked away from my first Stinger very upset by the " cosmetic " condition of it, it was probably sound in other ways, but the condition was not to the standard we expected for a new car and one we paid over $60,000.
I hope he can get his aggrievances sorted out to his satisfaction.
I just don't agree on tarnishing all Kia's as " trash ", we had two home made cars, " Holdens " both proved to be shitboxes but doesn't mean I think all Holdens are shitboxes. We unfortunately must have got Lemons.

 

[cwatt79]

Sell your car and get off the forum. Nobody needs this stupidity and terrible attitude.

If you expect products that are built and handled by humans en masse to be 100% defect-free every time, then you're an idiot. Sure, some common issues that have been around for years should have been addressed by now, but it's also a very easy 10 minute fix to get rid of the hatch rattle.

I have no sympathy for your paint problems. You should have inspected it closer. I wasn't happy with the amount of swirling on my paint before I bought, so I had them do paint correction at a local detailer before I took delivery. Most dealerships "detail" department do more harm than good to your paint.

You don't need to come here and be an a**hole to this community which is here to share joys and ideas and help others troubleshoot issues with our beloved cars. I have no loyalty to Kia; everyone who knows me was SHOCKED that I bought a Kia, but my experiences with minor issues (namely rattles) is no different than any other car I've bought, and after reading these forums for months I have no reason to believe Kia as a brand is any worse than any other brand. Have you ever read any car forums? Spent some time on them?

If you feel so strongly against Kia, put your money where your mouth is and sell yours! Go find a car that is 100% perfect (good luck with that).

Good riddance.

 

[MerlintheMad]

It is under the clear coat, according to the dealer and the repair shop.

I deeply apologize, Aurora black.

I truly hope the sunroof remains quiet, I just find it pathetic this is the level of quality control coming out of them.

If I simply wanted a car that was fun to drive and didn't care what it looked like there were other options for less money.

I have a pic of the bubble and about 40 others of the paint job, it seems rather clear you are just a fanboy and will defend this company for god knows what reason.

Fanboys with perfect vehicles are self explanatory. And, "I can't understand a word you say when you mumble." Obviously, we are operating from opposite hemispheres. Have a fine day driving your POS Kia. Hah.

 

[MerlintheMad]

It is under the clear coat, according to the dealer and the repair shop.

So, you have blue under the clearcoat but also on top of the glass. How does that make sense? Why not get a second opinion?