Issue Number SA322 - Rattle Noise from Tailgate

Thanks for everyone that posted up videos and tips on how to fix the rattling/ thumping from the tailgate. I added the washers the other day. Makes a huge difference. Tried two washers at first, trunk closed but u could tell it was popping up. Changed it to one washer hatch, it sits flush and no more noise. super easy cheap fix that we shouldn't have to do but its better than going to the dealership imo.
 
Seemed like the washer fix worked for me for awhile, but it came back. I might add another washer and see what that does.

Mine sounds a little metallic, making me wonder if some looseness in the lock mechanism might be to blame.
 
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One of the fixes from kia is moving down the strike bar on hatch. They pop the welds off and move it down.plus add another washer. The problem is the hatch noise is from side to side movements. Go thicker with washer.
 
I just had mine fixed at the dealer. It was rattling during the test drive when I bought it last month.
 
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My 2019 has had the thump/thud sound over bigger bumps for the last few months and was driving me insane. Finally fixed it by adding a 1/16 custom rubber gasket from the hardware store (no washers) cut to the size of the hatch bumper.

This video is where I got the idea from. Also I thread the hatch stoppers to the red line (just above the small lines imprinted on the stoppers) Trunk has been silent for over 2 weeks now.
 

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The latch assembly has too much play so it rattles. Some have found that wrapping strips of duct tape around the "D" that the latch latches to effectively removes that play. If you use too much tape, a hatch open warning appears on the dash so go incrementally. Here's a link with a pic... Fixing Trunk Thunk !! ....................
 
I tried adding the washers and it made my trunk uneven with the bodywork as if it couldn't close down far enough. and when I went to open it it popped open like it was being held too tight against something. I'm going to try some foam rubber on the bump stops or maybe the tape on the "D" part of the latch loop
 
Use thinner washer it works great did it three years ago know problem. Just find right thickness it’s very close has to be the right size
 
Use thinner washer it works great did it three years ago know problem. Just find right thickness it’s very close has to be the right size
They can also try neoprene washers. Worked well for me.
 
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I went to my local dealer and picked up the kit. Cost a whopping $1.50CDN. Haven't insralled yet. I did turn the stopper about 3/4 turn out. On my last drive to the grocery store, I noticed NO noise from the hatch.
 
I went to my local dealer and picked up the kit. Cost a whopping $1.50CDN. Haven't insralled yet. I did turn the stopper about 3/4 turn out. On my last drive to the grocery store, I noticed NO noise from the hatch.
Mine seems to be coming back after two years since dealer fixed it. Going to use the methods on here to fix it. When I get around to it.
 
I went to my local dealer and picked up the kit. Cost a whopping $1.50CDN. Haven't insralled yet. I did turn the stopper about 3/4 turn out. On my last drive to the grocery store, I noticed NO noise from the hatch.
Finally got around to installing the kit. I also added eome round bumpers i got from my local CT. This way I dont need to unscrew the bump stop which have movement when you do.
 

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Just take of side bumps and put thick washer under it problem solved. Did it three years ago know more thunds
 
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good luck. I have a new 2020 gt-line with 1,300 miles on it and am having the same issue.
Check out reply 151, get the kit from Kia (cost about $1.50) and buy some of the 5/16 M8 washers from your local hardware store. 15min and you have it fixed.
 
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There kit washers are not thick enough that’s why people still have problems.
 
Just grab some washers from home cheapot add to black bumpers on hatch side. Until it’s super tight noise will stop forever
 
I finally installed the kit with the two washers per hole and thicker pad.....seems to be working so far. If the sound comes back I will switch to the rubber washers I guess
 
From interior to exterior to high performance - everything you need for your Stinger awaits you...
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