Shawn St-louis
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- Feb 27, 2020
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Hello all, I've had quite the stressful week, I'll try to make a long story short.
2018 GT limited with 99000km
Two weeks ago I had my usual garage do an inspection on my car, it's out of warranty and I wanted to see if anything needed to be replaced/repaired.
After the inspection, the only thing that needed to be replaced was the water pump.
Since there's no aftermarket water pumps here in Canada, I had to go the dealership route and oddly enough changing the water pump there was cheaper than my usual garage. I also figured they could do the turbo oil line recall.
Fast forward to the day I picked up the car from dealership with the water pump changed and the recall done.
A few days after that and about 60km's since the repair/recall. I'm on the highway and my car goes into limp mode. I pull over to a safe spot and pull the engine codes. This is what I got:
Pending Fault Log
------------------
P0016: Crank-Cam position correlation
P0024: "B" Camshaft Position - Timing Over-Advanced or System Performance (Bank 2)
P0300: Random/Multiple Cylinder Misfire Detected
P0301: Cylinder 1 Misfire Detected
P0303: Cylinder 3 Misfire Detected
P0305: Cylinder 5 Misfire Detected
I contact the dealership tell them what happened, they pay for my car to be towed to them to get diagnosed.
Their diagnosis? Out of the 6.9l of oil, there was only 2.9l left, there were no signs of any oil leaks and now they say there's a knocking sound coming from the bottom-end.
Obviously, they were the last ones to touch my car but they're denying responsibility.
Part of my garage's inspection checklist is to check the oil (that's basic) and they confirmed the oil levels were good.
Sorry if this story was still kind of long. I'm so discouraged right now.
What the heck happened? Human error at the dealership?
2018 GT limited with 99000km
Two weeks ago I had my usual garage do an inspection on my car, it's out of warranty and I wanted to see if anything needed to be replaced/repaired.
After the inspection, the only thing that needed to be replaced was the water pump.
Since there's no aftermarket water pumps here in Canada, I had to go the dealership route and oddly enough changing the water pump there was cheaper than my usual garage. I also figured they could do the turbo oil line recall.
Fast forward to the day I picked up the car from dealership with the water pump changed and the recall done.
A few days after that and about 60km's since the repair/recall. I'm on the highway and my car goes into limp mode. I pull over to a safe spot and pull the engine codes. This is what I got:
Pending Fault Log
------------------
P0016: Crank-Cam position correlation
P0024: "B" Camshaft Position - Timing Over-Advanced or System Performance (Bank 2)
P0300: Random/Multiple Cylinder Misfire Detected
P0301: Cylinder 1 Misfire Detected
P0303: Cylinder 3 Misfire Detected
P0305: Cylinder 5 Misfire Detected
I contact the dealership tell them what happened, they pay for my car to be towed to them to get diagnosed.
Their diagnosis? Out of the 6.9l of oil, there was only 2.9l left, there were no signs of any oil leaks and now they say there's a knocking sound coming from the bottom-end.
Obviously, they were the last ones to touch my car but they're denying responsibility.
Part of my garage's inspection checklist is to check the oil (that's basic) and they confirmed the oil levels were good.
Sorry if this story was still kind of long. I'm so discouraged right now.
What the heck happened? Human error at the dealership?
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