This is probably not the issue but I will add some advice;
Auto. controls that use climate control settings (if equipped)
The temperature of the driver’s
seat warmer, air ventilated
seat and heated steering wheel is automatically controlled depending on the inside and outside temperature of the vehicle when the vehicle is running.
Operation
- Select Settings → Vehicle → Seat → Heating/Ventilation → Auto. Controls That Use Climate Control Settings → Steering wheel warmer/Seat warmer/ventilation on the infotainment screen.
- The heated steering wheel and seat warmer/ventilation defaults to the OFF position whenever the vehicle is restarted. However, if the "Auto. controls that use climate control settings" is ON, the heated steering wheel and seat warmer/ventilation will turn on and off depending on the inside and outside temperature.
The auto control works on
seat "ventilation", when the ambient temperature (outside temp display) is 20C or above. The inside temp has to be set at 24C or less. Ventilation will turn on automatically. The lower the climate control is set, the more the
seat ventilation increases. (more blue lights)
The auto control works on the "heated steering wheel and
seat warmer" , when the ambient temperature (outside temp display) is 10C or below. The inside temp has to be set at 25C or more. Steering wheel and
seat warming will turn on automatically. The higher the climate control is set, the more the
seat warming increases. (more red lights)