This article applies to US dealers in general."You're going to have to work with a Kia dealer, not a BMW or Audi dealer. You're not going to get the luxury experience of concierge service or a high-dollar waiting room with tasteful food and drink options. And if you don't want to wait for your car to be serviced, your loaner car will likely be a Kia Forte, not a BMW 3 series."....Mack Hogan
Great article indeed...
Well, the Kia dealer where I purchase my Stinger, offered to me while my wife and I waiting for the official delivery, water, coffee, red wine, tea, pastries, salted or chilli potatoes, some kind of little cakes....
................the car amigo , the dealers are something again , they will get there too . I'm glad the Mexican dealer experience is better than some in the North ."You're going to have to work with a Kia dealer, not a BMW or Audi dealer. You're not going to get the luxury experience of concierge service or a high-dollar waiting room with tasteful food and drink options. And if you don't want to wait for your car to be serviced, your loaner car will likely be a Kia Forte, not a BMW 3 series."....Mack Hogan
Great article indeed...
Well, the Kia dealer where I purchase my Stinger, offered to me while my wife and I waiting for the official delivery, water, coffee, red wine, tea, pastries, salted or chilli potatoes, some kind of little cakes....
Yes, it's interesting to read about the differences between the Canadian dealer experience and those in foreign markets - god forbid that anyone would offer a glass of wine here in a dealership, much less provide a complimentary bottle as a thank you to the customer after purchase. Sound like you had a good experience - good for you!"You're going to have to work with a Kia dealer, not a BMW or Audi dealer. You're not going to get the luxury experience of concierge service or a high-dollar waiting room with tasteful food and drink options. And if you don't want to wait for your car to be serviced, your loaner car will likely be a Kia Forte, not a BMW 3 series."....Mack Hogan
Great article indeed...
Well, the Kia dealer where I purchase my Stinger, offered to me while my wife and I waiting for the official delivery, water, coffee, red wine, tea, pastries, salted or chilli potatoes, some kind of little cakes....
So true; when I had a Volkswagen Passat, my local dealer's service department was open until midnight during the week. It was sold as a convenience (and it was), but I should have asked myself "why it needs to be open until midnight" before buying that car. I enjoyed the car -- but it enjoyed the service department more. And that was expensive.The Kia dealership experience may not be "luxurious", but if my past experience with my Sorento and prior Hyundai is any indication, I don't expect to spend much time at the dealership. As opposed to the BMW I once owned. That car nickled & dimed me to death, but the waiting room at the dealership was very comfortable.