I don't think your system is kaput. I think that you are fighting with it.
Auto OFF? Why? Not impressed? Perhaps the system is "smarter" than you are.

So far, when I've stopped trying to interface with the systems of this car, and just let it do its job, it works best. It is a complex machine, so not perfect. There have been a few times when the interior wasn't to my liking temperature setting-wise: and I dialed it up or down accordingly, to a higher or lower temperature than what my experience says I want. And the system has adjusted with the new setting that I command. I learn as I go, to work with the system's inescapable foibles. It isn't broken.