Hi. Im new to this forum. I made this account because i needed help.
I went to my kia delearship because of my headlights fogging up inside and turning to a droplets, also my roof line paint cracking. I took there and they blame it on the previous owner of the car. They said the bumper was removed at some point thats why they cant cover it and my warranty doesnt cover the paint cracking because it was only 12months or 12k miles. Im the 5th owner but with only 25k miles. I have 2019 kia stinger gt. Idk what to do… should i call kia vip? Still under warranty of until next yr.. but once they found out i was under warranty they kept telling me excuses when i was there… i had 4 issues and this what they said ;
Im not sure why I haven't gotten anything yet but I just looked at the ro and for the first thing its says he set the tire pressure to the correct psi (36) and the tire light went away there was also no codes found for the tire sensor so that is now good to go. As for the lights they past the test we have to do and went away after about 30 mins of running time. It looks like the bumper has been removed at some time so that might be an issue and wouldnt be covered at this time. The cable you mentioned we found the hood latch cable is damaged and someone has messed with it so that would also not be covered at this time and would be customer pay to replaced the latch.
So unfortunately I was correct on that and those parts are only covered for 12 months and 12k miles. I was told by the tech the wire is still working but its just to open the hood.
They said they tested it out for 30mins but when i checked my car again it was still there. Im sorry if its long story idk what else.. beside calling kia VIP but idk what to say.
I went to my kia delearship because of my headlights fogging up inside and turning to a droplets, also my roof line paint cracking. I took there and they blame it on the previous owner of the car. They said the bumper was removed at some point thats why they cant cover it and my warranty doesnt cover the paint cracking because it was only 12months or 12k miles. Im the 5th owner but with only 25k miles. I have 2019 kia stinger gt. Idk what to do… should i call kia vip? Still under warranty of until next yr.. but once they found out i was under warranty they kept telling me excuses when i was there… i had 4 issues and this what they said ;
Im not sure why I haven't gotten anything yet but I just looked at the ro and for the first thing its says he set the tire pressure to the correct psi (36) and the tire light went away there was also no codes found for the tire sensor so that is now good to go. As for the lights they past the test we have to do and went away after about 30 mins of running time. It looks like the bumper has been removed at some time so that might be an issue and wouldnt be covered at this time. The cable you mentioned we found the hood latch cable is damaged and someone has messed with it so that would also not be covered at this time and would be customer pay to replaced the latch.
So unfortunately I was correct on that and those parts are only covered for 12 months and 12k miles. I was told by the tech the wire is still working but its just to open the hood.
They said they tested it out for 30mins but when i checked my car again it was still there. Im sorry if its long story idk what else.. beside calling kia VIP but idk what to say.