Turbo failure dealer won’t warranty due to exhaust?

[Ohiocruiser]

I might take some heat for saying this but it should be said! In my opinion when you make a conscious decision to mod your car you make a conscious decision to foot the bill when something goes wrong! Adding performance parts, posting logs, bragging about times but angry that manufacturers don't honor the warranty when you break something is pure entitlement!!

There is absolutely nothing to take a heat for, here. Any adult understands that. Unfortunately we have to many self entitled kids, who blame everything on everyone, but themselves. Obviously i am not saying op is wrong here, since we don't know the whole story.

 

[Flynfishmedic]

Absolutely true and like I learned a long time ago there are 3 sides to every story! I hope he gets it covered and repaired but unfortunately OP will pay for every dishonest person who skirted THEIR responsibility!

 

[MerlintheMad]

Unfortunately we have to many self entitled kids

@Scott Curry is no Boomer, but he's no "kid".

 

[Ohiocruiser]

@Scott Curry is no Boomer, but he's no "kid".

When i say "kid", it has nothing to do with age

 

[akch]

Regardless of what the OP may have done in the past, or the collective ruling of this stinger forum jury, I'm very interested in the outcome of this situation.
If what the OP has stated is true, they are trying to void engine warranty due to an aftermarket exhaust. Not because they noticed irregularities in the logs, nor because the engine has scrapes and scratches from a garage mechanic (something that has happened to other stinger owners) but because of an aftermarket exhaust. Which we all know is preposterous.

Please keep us posted on the outcome.

 

[D.J.]

Regardless of what the OP may have done in the past, or the collective ruling of this stinger forum jury, I'm very interested in the outcome of this situation.
If what the OP has stated is true, they are trying to void engine warranty due to an aftermarket exhaust. Not because they noticed irregularities in the logs, nor because the engine has scrapes and scratches from a garage mechanic (something that has happened to other stinger owners) but because of an aftermarket exhaust. Which we all know is preposterous.

Please keep us posted on the outcome.

Not void engine warranty, the engine is fine.

A turbo seal seems to be leaking more than usual, and is causing some coloured smoke through the exhaust and presumably oil consumption.

We don't have any idea how much it's leaking.
Or if it only leaks when cold.
Or if it's only leaking at wide open throttle when cold, or idle etc etc..

So many unknowns.

Does this car have a PCV side oil catch can?

 

[Big_Turbo_Stinger]

What's your exhaust setup?

 

[General_Vodka]

Whatever it is, the turbo still needs to be removed. The manual calls for engine removal. So, unless, you know someone very well who is willing to do it with the engine in the car, it will be very expensive. I am wondering, what are the mileage, kind of oil and oil change intervals on that car.

I replaced my passenger side turbo with the engine still in the car. I have the 3.3 so It's possible. Is it easy? No. Is it better than pulling the block? ABSOLUTELY

 

[D.J.]

I replaced my passenger side turbo with the engine still in the car. I have the 3.3 so It's possible. Is it easy? No. Is it better than pulling the block? ABSOLUTELY

What was wrong with your passenger side turbo that wasn't covered under warranty?

 

[Ohiocruiser]

I replaced my passenger side turbo with the engine still in the car. I have the 3.3 so It's possible. Is it easy? No. Is it better than pulling the block? ABSOLUTELY

I am sure it was a major pita.

 

[Aarvix]

He rebuilt a totaled stinger, nothing was under warranty.

 

[MerlintheMad]

What was wrong with your passenger side turbo that wasn't covered under warranty?

Haven't you been following the General's saga? I doubt that a totaled Stinger has any warranty whatsoever.

 

[Scott Curry]

Shitty situation.

What's the cost to repair if customer pay?

Yes I pushed them and I said help me understand how a cat back exhaust system would affect the turbo charger seals directly explain the science behind that they could not, they pushed it to Kia USA, Which asked for pictures and service records which I provided them and they did cover it under warranty now!!! I do have an additional warranty through my credit union which would’ve covered it anyways but just would’ve been a huge hassle. They estimated the repair at the dealership around $5200 for one turbo, hahahha

 

[Scott Curry]

Well, it wasn't a turbo failure...

It was likely just 1 of the 2 seals that is now leaking.

I agree, the exhaust was likely not the cause, but it's not like they are blaming lowering springs or something completely unrelated. The exhaust is at least partially related.

Any warranty clerk is gonna fight on behalf of Kia. It's going to be a fight.

Yes I told him to push this back to Kia USA and that my upgrade had nothing to do with a turbo failure Kia USA agreed along with service records which were done on point every time with mobile one synthetic.

 

[Scott Curry]

So just an update got a call today after pushing this to Kia USA for review and a exact explanation of how a turbo failure could be due to a cat back exhaust system. Kia USA asked for pictures and all service records which I provided and we’re done on point with mobile one synthetic. And this is the 3.3 twin turbo. Kia USA agreed and they are going to indeed cover the turbo under warranty. It would’ve been $5200 under the customer out of pocket. I do have a second warranty program through my credit union which would’ve covered it if they didn’t but I’d rather have it done at Dealer with something this large to be done. So I am very happy with Kia in their decision kudos to Kia USA.

 

[Ohiocruiser]

Glancing through the OPs prior posts which can be seen through his profile, he's had downpipes on the car which he sold at some point, had problems with JB4 misfires, gapping his sparkplugs, and his transmission had issues.

So while I won't say that the dealer is correct in blaming the exhaust for a turbo or seal failure, there have been some modifications and issues with the car prior to this that could have contributed to the current problem.

So just an update got a call today after pushing this to Kia USA for review and a exact explanation of how a turbo failure could be due to a cat back exhaust system. Kia USA asked for pictures and all service records which I provided and we’re done on point with mobile one synthetic. And this is the 3.3 twin turbo. Kia USA agreed and they are going to indeed cover the turbo under warranty. It would’ve been $5200 under the customer out of pocket. I do have a second warranty program through my credit union which would’ve covered it if they didn’t but I’d rather have it done at Dealer with something this large to be done. So I am very happy with Kia in their decision kudos to Kia USA.

If Dan00Hawk correct, it is good thing for you, the dealer didn't know about it. Good example for anyone saying how kia is f....g its customers. Sometimes it is vice versa.

 

[Tonys_GT1]

I didn't think Mobil 1 met the a5/b5 specs for the 3.3L. Anyway, I'm glad it worked out. I do my own oil changes, so I'm hoping that keeping my own records is good enough - maybe i'll use the pages in the manual because I buy my stuff in bulk and receipts won't be dated correctly...

 

[Scott Curry]

If Dan00Hawk correct, it is good thing for you, the dealer didn't know about it. Good example for anyone saying how kia is f....g its customers. Sometimes it is vice versa.

Misfires and transmission issues shouldn’t cause a turbo seal failure.

 

[Scott Curry]

Misfires and transmission issues shouldn’t cause a turbo seal failure.

It was those shitty Denso plugs, they are garbage. I put the HKS in no problem for nearly 20k since. 3 sets of Densos gapped and installed by an Audi mechanic, all failed within 5k miles.

 

[Ohiocruiser]

Misfires and transmission issues shouldn’t cause a turbo seal failure.

Did you have jb4 installed, and was having problems with it?