Has anyone with pearl white paint (or any other color) experience paint peeling or rubbing off, right under the headlight housing. There’s another one at my dealer with the Scorpion package that has the same problem. It’s under the innermost part, on both sides.
STILL!? I haven't heard of a complaint of headlight assembly paint chipping in literally years. But the worst I saw (MY18) was a White: both assemblies were causing chips that turned into gnarly peels; that car had other paint defects as well, so, adherence was an issue on that vehicle. Mostly these don't appear on the passenger side, and they don't get worse. But who wants the paint damaged even a teensy bit? If it happened to my car (if I noticed, that is), I'd have the headlight assembly out, touchup paint applied, PPF patch laid under that forward projecting (vibrating) corner, and that, as they say, would be that.
STILL!? I haven't heard of a complaint of headlight assembly paint chipping in literally years. But the worst I saw (MY18) was a White: both assemblies were causing chips that turned into gnarly peels; that car had other paint defects as well, so, adherence was an issue on that vehicle. Mostly these don't appear on the passenger side, and they don't get worse. But who wants the paint damaged even a teensy bit? If it happened to my car (if I noticed, that is), I'd have the headlight assembly out, touchup paint applied, PPF patch laid under that forward projecting (vibrating) corner, and that, as they say, would be that.
Yea, not very happy, considering its a vehicle knocking on 60 grands door. If it was an Accent, that would be a little different haha.
But yes, that is the exact path I am trying to get the dealer/KIA to go down, for repair. Luckily for me, they have the same problem with the one on their showroom, to see it's a problem and not just me.
My 2020 has some minor paint chipping and peeling. I am not sure when I should bring it in and how they would go about fixing it. My concern is they will make something worse or damage something in the "repair" process. Oh well.
Has anyone with pearl white paint (or any other color) experience paint peeling or rubbing off, right under the headlight housing. There’s another one at my dealer with the Scorpion package that has the same problem. It’s under the innermost part, on both sides.
My 2020 has some minor paint chipping and peeling. I am not sure when I should bring it in and how they would go about fixing it. My concern is they will make something worse or damage something in the "repair" process. Oh well.
In the hubris of the moment, at lease signing, I suckered for the $900 "paint insurance" addon: which was described as paint repair of any area not larger than a business card. I don't know what I was thinking, but probably something like going in with several nicks and bruises, and coming out with a car that looked healed. Not a chance, I later deduced: after applying the touchup pen to a few very small attrition spots, I could tell that in order to get a repair to look "invisible" it would require more than a touchup pen: and reading on here convinced me that only a full panel respray would actually make any repair "invisible". In other words, the repair "insurance" was a moneymaking gimmick. Live and learn. I wouldn't want them doing my touchup work anyway.
In the hubris of the moment, at lease signing, I suckered for the $900 "paint insurance" addon: which was described as paint repair of any area not larger than a business card. I don't know what I was thinking, but probably something like going in with several nicks and bruises, and coming out with a car that looked healed. Not a chance, I later deduced: after applying the touchup pen to a few very small attrition spots, I could tell that in order to get a repair to look "invisible" it would require more than a touchup pen: and reading on here convinced me that only a full panel respray would actually make any repair "invisible". In other words, the repair "insurance" was a moneymaking gimmick. Live and learn. I wouldn't want them doing my touchup work anyway.
In the hubris of the moment, at lease signing, I suckered for the $900 "paint insurance" addon: which was described as paint repair of any area not larger than a business card. I don't know what I was thinking, but probably something like going in with several nicks and bruises, and coming out with a car that looked healed. Not a chance, I later deduced: after applying the touchup pen to a few very small attrition spots, I could tell that in order to get a repair to look "invisible" it would require more than a touchup pen: and reading on here convinced me that only a full panel respray would actually make any repair "invisible". In other words, the repair "insurance" was a moneymaking gimmick. Live and learn. I wouldn't want them doing my touchup work anyway.
Paint and dent pros can definitely repair small areas to new. It costs a bit of money but isn't terribly hard with the proper skills. Can WE do a repair job that looks new? Unlikely for most of us, but I'm fine with just filling in a chip if it saves me $100 paying someone to professionally do it.
I agree that in the first photo especially it appears the light housing bumped against the paint in that spot during install and peeled it back. I'll go further to say the underlying issue isn't even that, but that the paint wasn't fully cured and they put the lighting in too soon after which allowed the impact to push the paint off so easily. This also likely explains why the same damage would appear in the same seemingly random place on multiple cars. Anyone who's painted metal and not waited long enough before touching/pushing on it would recognize that peeling effect.
In the hubris of the moment, at lease signing, I suckered for the $900 "paint insurance" addon: which was described as paint repair of any area not larger than a business card. I don't know what I was thinking, but probably something like going in with several nicks and bruises, and coming out with a car that looked healed. Not a chance, I later deduced: after applying the touchup pen to a few very small attrition spots, I could tell that in order to get a repair to look "invisible" it would require more than a touchup pen: and reading on here convinced me that only a full panel respray would actually make any repair "invisible". In other words, the repair "insurance" was a moneymaking gimmick. Live and learn. I wouldn't want them doing my touchup work anyway.
Paint and dent pros can definitely repair small areas to new. It costs a bit of money but isn't terribly hard with the proper skills. Can WE do a repair job that looks new? Unlikely for most of us, but I'm fine with just filling in a chip if it saves me $100 paying someone to professionally do it.
I agree that in the first photo especially it appears the light housing bumped against the paint in that spot during install and peeled it back. I'll go further to say the underlying issue isn't even that, but that the paint wasn't fully cured and they put the lighting in too soon after which allowed the impact to push the paint off so easily. This also likely explains why the same damage would appear in the same seemingly random place on multiple cars. Anyone who's painted metal and not waited long enough before touching/pushing on it would recognize that peeling effect.
Yes, that's exactly what I said to the salesman. It almost seems like they rushed the cure time for the Snow White Pearl and shoved the light assemblies in too soon. Both mine and another Snow White on their showroom floor have the problem, but the Ascot green one they have doesn't.
My 2020 has some minor paint chipping and peeling. I am not sure when I should bring it in and how they would go about fixing it. My concern is they will make something worse or damage something in the "repair" process. Oh well.
Is this due to normal wear and tear like rocks or what? How many miles do you have? I also have a 2020, I'd be pissed if it had all that kinda damage already. I got the PPF done right after I bought my car though.
Is this due to normal wear and tear like rocks or what? How many miles do you have? I also have a 2020, I'd be pissed if it had all that kinda damage already. I got the PPF done right after I bought my car though.
It was brand new with like 17 miles on it, so I'd say no, it's not from normal wear and tear lol. I have PPF scheduled as well. Will be my first vehicle I've done it on. After all the rock chips I've gotten on past cars, driving 120 miles/day for work, I figured it's a wise investment for the price of this car.
It was brand new with like 17 miles on it, so I'd say no, it's not from normal wear and tear lol. I have PPF scheduled as well. Will be my first vehicle I've done it on. After all the rock chips I've gotten on past cars, driving 120 miles/day for work, I figured it's a wise investment for the price of this car.
Damn, that sucks. I don't know how people can drive that far for work. It takes me 12 minutes to get to work. In the winter, it doubles due to terrible roads. If it took more than 20 minutes away, I would be moving someplace much closer or working somewhere else.
Damn, that sucks. I don't know how people can drive that far for work. It takes me 12 minutes to get to work. In the winter, it doubles due to terrible roads. If it took more than 20 minutes away, I would be moving someplace much closer or working somewhere else.
Haha, I certainly don't enjoy the drive and wish it were shorter. But the pay and benefits make up for it, so I deal with it. The city I work in is rather shi**y, so I refuse to live closer.
Is this due to normal wear and tear like rocks or what? How many miles do you have? I also have a 2020, I'd be pissed if it had all that kinda damage already. I got the PPF done right after I bought my car though.
Car has a bit over 10.1k/10.2k on the odometer right now. I would say 90% of the driving has been on highways up and down and all around the East coast. Oh well.
Car has a bit over 10.1k/10.2k on the odometer right now. I would say 90% of the driving has been on highways up and down and all around the East coast. Oh well.
I bought a 2022 Kia Stinger in Micro Blue, in May. The paint started having issues immediately after I got it, the dark chrome trim is completely discolored, plus a screw was missing from my drivers side door. I took it into the shop and they gave me the run around saying that it was normal wear and tear. The real plates were not even in yet. I have contacted KIA and they have yet to take care of my issues. I found out that in 2018, these cars had these exact issues. KIA ended up letting people get them repainted and apparently bought some back. I’m so upset about this, not to mention the time it has cost me trying to get these issues resolved…It’s absolutely horrible to do people this way. I even took the car to a different KIA dealership. The man I spoke to literally suggested that I take off the discolored trim pieces and spray paint them black. Unbelievable….If I don’t get my issues resolved, I will be contacting the news stations everywhere that helps consumers tell their stories and also will contact a breach of warranty attorney. It’s getting ridiculous…. I’m so sorry that you are also having issues. I saw the other day that another person was also having issues on his 2022…
My ascot green is, thankfully, not having any paint issues! I had 2018 Sunset yellow that I traded in for a Hi-Chroma Red thru the program Kia had setup for us yellow owners. The front on the red seemed to chip really easy. I have 6200 miles on the green '22 and have one chip and it was a pretty good smack from a rock off a truck on the highway. Dealer still doesn't have ascot green touchup paint.
Thankfully, these paint failure (and denial) stories have become very infrequent. But your case is reality for you: I wish you the best exposing the inexcusable behavior of people who should be honoring the paint warranty: which includes those dark chrome pieces. Let us know how this plays out, if you will please.