Michael Weitzhandler
Member
I recently purchased a 2019 2L RWD Kia Stinger from Ron Tonkin Kia in Gladstone, Oregon. My salesman, Allan Bell, was pleasant to work with, asking and answering a lot of questions to assist me in becoming familiar with the Stinger.
My overall experience with the Tonkin dealership however was not good. I traded in a Kia Forte5 in outstanding condition (less than 6000 miles), presenting them with hard copies of both a current Kelly Blue Book offer and a Carvana offer as well. They still attempted to lowball me by offering $1000. less than the low Kelly blue book offer. When I walked out, they chased after me and raised their offer to Kelly blue book. Their finance person Rebecca Ziegler, also attempted to sell me an extended 3rd party extended service warranty for far more than it was worth. I declined. She then offered the same policy for a thousand dollars less than her initial offer and I declined again. She made a 3rd offer for yet another $1000. less ( at $1300).This finally seemed in line with what I believed a 10 year extended bumper to bumper wrap policy should have cost so I accepted the offer. The dealership also insisted that I needed to purchase a one year ZazGPS tracker security coverage and that the deal they offered me was contingent upon my acceptance of the ZazGPS tracker coverage. IMO, this is a sleazy dealership practice. Finally, despite being told that I would be finished with the process by 4:15pm (I started the process at 11:00 am), the car was not “ready” until 5:15pm.). To top it all off, when I was ready to leave, I was told that the dealership had lost my spare key for the vehicle and would have to order another spare key. This ended up taking two weeks to receive the spare key & necessitated a 2nd visit to the dealership. This was an end of the year sale and in all of Oregon and Washington, there was only one other 2019 Kia Stinger base model available for purchase (in Seattle). Had this vehicle been available at other Kia dealerships in or near Portland, Oregon, I would not have purchased from the Tonkin dealership and I will never purchase from them again. Because of their sleazy treatment, I do not recommend Ron Tonkin, as there are several other Kia dealerships in the Portland area.
My overall experience with the Tonkin dealership however was not good. I traded in a Kia Forte5 in outstanding condition (less than 6000 miles), presenting them with hard copies of both a current Kelly Blue Book offer and a Carvana offer as well. They still attempted to lowball me by offering $1000. less than the low Kelly blue book offer. When I walked out, they chased after me and raised their offer to Kelly blue book. Their finance person Rebecca Ziegler, also attempted to sell me an extended 3rd party extended service warranty for far more than it was worth. I declined. She then offered the same policy for a thousand dollars less than her initial offer and I declined again. She made a 3rd offer for yet another $1000. less ( at $1300).This finally seemed in line with what I believed a 10 year extended bumper to bumper wrap policy should have cost so I accepted the offer. The dealership also insisted that I needed to purchase a one year ZazGPS tracker security coverage and that the deal they offered me was contingent upon my acceptance of the ZazGPS tracker coverage. IMO, this is a sleazy dealership practice. Finally, despite being told that I would be finished with the process by 4:15pm (I started the process at 11:00 am), the car was not “ready” until 5:15pm.). To top it all off, when I was ready to leave, I was told that the dealership had lost my spare key for the vehicle and would have to order another spare key. This ended up taking two weeks to receive the spare key & necessitated a 2nd visit to the dealership. This was an end of the year sale and in all of Oregon and Washington, there was only one other 2019 Kia Stinger base model available for purchase (in Seattle). Had this vehicle been available at other Kia dealerships in or near Portland, Oregon, I would not have purchased from the Tonkin dealership and I will never purchase from them again. Because of their sleazy treatment, I do not recommend Ron Tonkin, as there are several other Kia dealerships in the Portland area.
