Phone Issues with entertainment system.

[Happy Snapper]

Just a few days back, I found I cannot make phone calls in the car. So what happens is I press the call button on the steering wheel and say, "Call Julie on mobile" and the car responds "Calling Julie on mobile" What happens from this point on is that all sound stops. I cannot hear the dialed phone ringing and I can tell when it is answered as I can see the call timer start. The called party hear nothing and I hear nothing. Have tried it with the cable connection and also with bluetooth. Same reult. Tried another iPhone and same issue. Tried with two android phones and same issue. Have updated OS on the phone and also downloaded latest firmware from KIa and installed. it. Sent an enquiry to local dealer.. no reply. Sent an enquiry to Kia themselves (here in Australia) and so far no reply. So.. was wondering if anybody else on the form has had this issue. All other features work, Waze, Music etc. Just calls that are the issue. Also tried resetting head unit, disconnecting the battery for a half hour... no change. Any comments or experiences most welcome.

 

[Snicklefritz]

I expect others are as at a loss as I am. Sorry. Your communication with dealer and "Kia central" are of course separate. Keep being a squeaky wheel. They have to address this for you. Glad your other audio apps are working though.

I responded because I want to find out what happens with this.

Ima the "king" of electronic fubars. But ironically, not with the cars, rather almost exclusively my home stereo suddenly not doing what it has always done in the past, and me not doing things right.