Hello All,
Looking for advice here.
About 4-5 months ago I bought myself a certified used Kia 2019 Stinger GT2 AWD with only 6k miles on it. I LOVE this car. But as I was swapping my winter tires on I noticed the outside tread of the summer tires were completely bare, as shown in the attached pics, on both front wheels. So bare the tire could have popped an moment! The back two tires are in perfect condition. I assume this has to be due to a horribly done wheel alignment with a positive camber that caused my tires to do this in a matter of months. The air pressure in my tires are perfectly fine. Me thinking this is gonna be an easy process calls my nearest Kia dealer and they tell me their standard warranty doesn't cover this vehicle because it's first to 12 months/12k miles and to call the KIA extended warranty number. When I call the extended warranty number they tell me they don't cover alignments or tire issues caused by alignments. The other issue is I bought this certified used Kia out of state in West Virginia, I live in Michigan. So the dealer I'm currently contacting is not the dealer I purchased this car from. I'm trying to find out the best way to get my front two tires replaced and an alignment at no cost covered by Kia like I believe should be done. Do you guys agree and have any input as to how I should go about getting this done? I'd appreciate any thoughts on this as I'm kind of lost where to go about this from here.
Thanks,
Tyler
Looking for advice here.
About 4-5 months ago I bought myself a certified used Kia 2019 Stinger GT2 AWD with only 6k miles on it. I LOVE this car. But as I was swapping my winter tires on I noticed the outside tread of the summer tires were completely bare, as shown in the attached pics, on both front wheels. So bare the tire could have popped an moment! The back two tires are in perfect condition. I assume this has to be due to a horribly done wheel alignment with a positive camber that caused my tires to do this in a matter of months. The air pressure in my tires are perfectly fine. Me thinking this is gonna be an easy process calls my nearest Kia dealer and they tell me their standard warranty doesn't cover this vehicle because it's first to 12 months/12k miles and to call the KIA extended warranty number. When I call the extended warranty number they tell me they don't cover alignments or tire issues caused by alignments. The other issue is I bought this certified used Kia out of state in West Virginia, I live in Michigan. So the dealer I'm currently contacting is not the dealer I purchased this car from. I'm trying to find out the best way to get my front two tires replaced and an alignment at no cost covered by Kia like I believe should be done. Do you guys agree and have any input as to how I should go about getting this done? I'd appreciate any thoughts on this as I'm kind of lost where to go about this from here.
Thanks,
Tyler